Privacy Policy

a. Information You Provide
We collect information you provide directly, including:
• Full name
• Email address
• Phone number
• Address and job location details
• Business information (if applicable)
• Account credentials
• Profile photos
• Job photos, before-and-after photos, and proof-of-work photos
• Insurance documents and identification documents (where required for verification)
• Messages, dispute-related evidence, and other documents submitted through the Platform
• Support requests and communications

Google Sign-In.
If you choose to sign in using Google, BreeLyo may receive limited account information made available by Google, including your name, email address, and profile photo (if available). This information is used solely for authentication, account creation, and account management.

b. Identity and Verification Information (Service Providers Only)
If you register as a Service Provider, we may collect information necessary for identity verification, merchant onboarding, banking verification, payment processing, fraud prevention, and regulatory compliance. This may include:
• Government-issued identification
• Tax documentation collected directly by our third-party payment providers as part of merchant onboarding or where required by applicable law. BreeLyo does not store this documentation unless otherwise required by law.
• Proof of insurance
• Business information
• Information collected by or through our third-party payment providers during payment or merchant onboarding

c. Payment Information
Payments are processed by PCI-compliant third-party payment providers. BreeLyo does not store full payment card numbers or sensitive payment credentials on its servers.

Payment methods may be securely tokenized by our payment providers to facilitate future bookings, authorized transactions, refunds, and other payment-related services in accordance with their applicable privacy policies.

d. Automatically Collected Information
We may collect limited technical information, including:
• Device type
• Operating system
• App version
• Device identifiers
• IP address and approximate geographic region
• Browser type (for web users)
• App usage information
• Diagnostic information
• Crash reports
• Error logs used to improve platform performance, reliability, and security

e. Cookies and Similar Technologies
For users accessing the Platform through a web browser, we may use cookies, local storage, or similar technologies to maintain user sessions, improve platform performance, remember preferences, and enhance user experience.

f. Notifications
BreeLyo may send notifications regarding job requests, job status updates, payments, cancellations, disputes, and security alerts. Notifications may be delivered through push notifications, email, or in-app messages.