Privacy Policy

Last updated: March 2026

BreeLyo respects your privacy and is committed to protecting your personal information. This policy applies to all users — clients, cleaners, and administrators.

Information We Collect

We collect the following types of information when you use the BreeLyo app and services:

Personal information: name, email address, phone number, and home or business address
Profile information: business details and profile photos
Job details: service requests, job history, and communications
Support communications: messages sent to our support team
Payment information: processed securely by Stripe — BreeLyo does not store card details
Device and technical data: limited information about the device and app version used
Cookies: may be used for web users to improve experience

How We Use Your Information

Account creation and management
Facilitating cleaning job requests and fulfillment
Processing payments through Stripe
Providing customer support
Improving and developing the platform
Preventing fraud and ensuring platform safety
Complying with legal obligations

Legal Basis for Processing

We process your information on the following legal grounds: contract performance, your consent, compliance with legal obligations, and legitimate business interests.

Information Sharing

We share information only as necessary:

Between clients and cleaners for the purpose of completing jobs
With Stripe for secure payment processing
With trusted service providers who support our operations
When required by law or legal process

We do not sell your personal information to third parties.

Data Retention

We retain your data for as long as your account is active or as required by applicable law. You can request account deletion directly within the app at any time.

Data Security

We implement reasonable security safeguards to protect your information. All payment information is handled by Stripe, which maintains its own industry-standard security practices.

Your Rights

You have the right to:

Access and review your personal information
Update or correct your account details
Delete your account and associated data
Opt out of non-essential communications

Location Information

Job addresses are collected to facilitate service delivery. BreeLyo does not conduct real-time GPS tracking of users except where required for job verification purposes.

Children's Privacy

BreeLyo is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

Data Storage

Your information is stored and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the app or via email.